Summary
Seeking an AI Automation Analyst to help drive Microsoft 365 Copilot adoption, develop AI-powered applications, and implement automation solutions to improve business efficiency and productivity. The ideal candidate will have hands-on experience with Microsoft 365 Copilot, Power Apps, Power Automate, Copilot Studio, and SharePoint Online, along with strong communication and training skills. This role combines technical development with end-user training, working closely with business teams to identify opportunities for AI and automation.
Key Responsibilities
- Deliver Microsoft 365 Copilot training to corporate teams and operational leadership, focusing on practical business applications.
- Conduct workshops, office hours, and individual coaching sessions to support AI adoption.
- Develop training materials, quick-start guides, instructional videos, and shared AI prompt libraries.
- Collaborate with business departments to identify opportunities for automation and process improvement.
- Build, test, and maintain Copilot Studio agents to support business workflows and knowledge management.
- Develop Power Apps and Power Automate solutions to streamline manual processes.
- Design and maintain SharePoint Online sites, lists, and document libraries.
- Support SharePoint permissions, data security, and information governance.
- Follow established Power Platform development, security, and governance practices.
- Document solutions, troubleshoot technical issues, and provide ongoing user support.
- Monitor AI adoption, gather feedback, and identify opportunities for improvement.
- Coordinate with IT teams on more complex development and integration initiatives.
Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
- 1–3 years of experience in IT support, business analysis, Microsoft 365 administration, low-code development, or a related role. Internships and co-ops will be considered.
- Hands-on experience with Microsoft 365 Copilot or similar generative AI tools.
- Experience building applications, automated workflows, or AI agents using Power Apps, Power Automate, or Copilot Studio.
- Working knowledge of SharePoint Online, Microsoft Teams, and Microsoft 365 applications.
- Strong communication, presentation, and training skills with the ability to support technical and nontechnical users.
- Ability to identify business needs and develop practical automation solutions.
- Familiarity with SharePoint permissions, data security, and information governance.
- Microsoft Power Platform or Microsoft 365 Copilot certifications are a plus.
- Exposure to Dataverse, Power BI, or Microsoft Dynamics 365 is preferred.
- Experience in manufacturing, industrial, or operations-focused environments is a plus.
- Experience creating training materials, instructional guides, or e-learning content is preferred.
- Willingness to travel up to 15% to company locations within the United States.