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Senior Systems Engineer

Summary:

The Senior Systems Engineer  is responsible for working closely with the existing team and clients by providing IT, MIS and Microsoft 365 products and services to a wide range of customers.  Will manage facets of day-to-day IT operations and IT-related projects for customer base

Responsibilities:

  • Azure Intune administration and policy management
  • Support Active Directory & Azure AD architecture to support our increasingly mobile workforce
  • Oversees the Microsoft server and service infrastructure, including user access, and application deployment, as well as the daily monitoring, troubleshooting and performance analysis
  • Installation, configuration, troubleshooting and customization of applications
  • Perform routine Microsoft Endpoint Manager duties such as, driver loads, lab task sequences, deployment task sequences, software packaging, PowerShell scripting, Endpoint compliance and Patching
  • Support security services using Microsoft Defender, Red Canary, Umbrella, Threatlocker, KnowB4
  • Perform file and security remediations produced by the software management portals
  • Receive and resolve escalated issue tickets from support technicians and provide technical guidance and collaboration to peers

Qualifications: 

  • 5+ years’ experience in a similar role within the MSP space
  • Demonstrated experience in Microsoft 365 administration for Teams, SharePoint, Intune, and Outlook
  • Demonstrated experience with Active Directory, Group Policies, Fileserver, and Print Servers
  • Familiar with Mobile Device Management tools: Microsoft Intune, MobileIron, JAMF, etc.
  • Experience with MSP management tools and software such as ConnectWise, N-Able, Remedy, Kaseya